Shipping & Receiving Associate

The R.A. Siegel Company is seeking a full-time Shipping & Receiving Associate to join our Operations Department. The following is a description of the position responsibilities. Successful candidates must also possess excellent written and verbal communication skills, be highly organized, and have the ability to effectively multi-task and most importantly, be a team player.
This is a full-time position, working 40 hours per week, Monday thru Friday. Duties will be mostly office duties with some potential duties in the warehouse operations. Normal work hours will be 10:00 AM to 7:00 PM with flexibility to work a different schedule, based upon company need.
Essential Job Functions - PLEASE READ CAREFULLY
-Ensure service satisfaction of our customers (internal & external). This includes making sure that every effort is made that our customers receive correct material, on time and undamaged.
-Execute & Manage company processes (including warehouse manuals, Shipping -Manuals, process improvement manuals, Company Handbook).
-Initiate and execute process improvements to increase productivity within the organization.
-Ensure drivers turn in all necessary paperwork.
-Make decisions on what needs to go on freight vs. our trucks.
-Back up to ensure that cycle counts are being performed as scheduled.
-Coordinate with warehouse to ensure trucks are posted the same day they are received.
-Ensure all orders are filled.
-Correcting inventory when needed (other than cycle counts) a.k.a. found material, lost material, damaged material and incorrect serial numbers.
-Enthusiastically greet customers for pick up. Ensuring they receive their orders accurately and timely (less than 6 minute goal)
-Acts as the Liaison between Customer Service & Credit Department to relay detailed information regarding customer shipments.
-Set up transfer orders from inbound stock trucks, and making sure weight is in DOT regulations
-Change orders as needed when material can't be found.
-Create receivers for all inbound trucks.
-Scan manifests into the system and save under proper files.
-Maintain KPI's (key performance indicators) for inbound and outbound shipments.
-Be back up for reviewing and approving incoming and outgoing freight invoices
-Be back up for posting returned goods authorizations.
-High School Diploma or equivalent with College a plus.
-Current Valid Driver's License
-Knowledge of DOT regulations - very important to have experience in scheduling daily routes and deliveries.
-Experience with AS 400 software platforms preferred
-Intermediate skills with Microsoft Word, Excel, and Outlook
-Experience in shipping/receiving processes
-Ability to think and problem solve in a timely manner and cost effectively
-Ability to multi-task, handle interruptions, and meets deadlines
-Good communication skills
-Typical office and Warehouse environment. Hours required M-F 10AM-7:00PM
-Weekends when required.
-Skilled in warehouse & driver safety preferred.
-Warehouse experience preferred

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